Confidential Close Call Reporting System Identify Safety Risks in Transit Operations IBT-922 ATU L-689 WMATA Metro

The Washington Metropolitan Area Transit Authority (WMATA) sponsors the Close Call Reporting program in partnership with the Amalgamated Transit Union Local 689 (ATU L-689), the International Brotherhood of Teamsters Local 922 (IBT L-922), and the Bureau of Transportation Statistics (BTS).

WMATA Close Call Reporting is intended to improve safety in rail and bus transit operations. This pilot program is voluntary, confidential, and non-punitive. Close Call Reporting encourages employees to report incidents that WMATA, ATU L-689, and IBT L-922 would otherwise not know about. The data collected from these reports are used to identify root causes of close calls and develop preventative measures that can prevent safety incidents from happening.

Watch a video on reporting close calls with the eSubmit tool.

To report a close call, you must:

  1. Start the report within 16 hours of the incidentís occurrence.
  2. Submit the report within 24 hours of the incidentís occurrence.

Bureau of Transportation Statistics, U.S. Department of Transportation